Returns Policy

1. No Returns or Exchanges

“All digital products (PDF crochet patterns, instant downloads) are non-refundable and non-exchangeable once purchased. Upon completing your purchase, you will receive immediate access to downloadable files, and we cannot revoke access or offer returns.”

2. Exceptions for Technical Defects

“Refunds are only offered in the following cases:

• Technical defects (e.g., corrupted files, broken download links).
• Failure to deliver the product despite successful payment.

To request a refund:

• Email [Contact us] within 24 hours of purchase.
• Attach proof of the issue (e.g., screenshots/error messages).
• We will review your request and provide a replacement link or refund if verified.”

3. Refund Process

• Refunds are processed within 3-5 business days via the original payment method.
• Refunds are not available for:
  • Buyer’s remorse or accidental purchases.
  • Compatibility issues (ensure your device supports PDF files).

4. Chargeback Warning

“Filing a credit card chargeback without contacting us first will result in:

• Account suspension.
• Legal action if fraudulent activity is suspected.”

5. Pre-Purchase Advice

• Review product descriptions, images, and requirements carefully.
• Contact [Contact us] for pre-purchase inquiries.

For refund requests or questions:

Response Time: 24-48 hours (business days).

Email: [Contact Us]